How SAATH Works
Finding the Right Companion Should Feel Personal

- 01
Start With a Conversation
Contact SAATH by telephone, email or our enquiry form. Tell us a little about the person you are seeking companionship for and what you feel would help.
- 02
Getting to Know You
We arrange an initial conversation to understand the individual's circumstances, personality, routines, interests and preferences. Where relevant, we can discuss:
- Preferred language
- Cultural background
- Religious or faith considerations
- Interests and hobbies
- Preferred days and times
- Mobility considerations
- Types of outings or activities enjoyed
- Communication preferences
- Family involvement
- 03
Compatibility & Matching
We consider which available SAATH companion may be most compatible. Matching may take account of language, personality, interests, culture and practical considerations such as location and availability. We cannot guarantee every requested characteristic, but we will always try to create a comfortable and appropriate match.
- Language
- Personality
- Interests
- Culture
- Location
- Availability
- 04
Introduction
Where possible, an introductory meeting or first visit allows everyone to become acquainted. Companionship should never feel forced. We want both the older person and their family to feel comfortable with the arrangement.
- 05
Regular Visits
Once everyone is happy, regular visits can begin. The frequency and nature of visits will depend upon the agreed companionship arrangement.
- 06
Staying Connected
Good companionship develops over time. We therefore keep arrangements under review and encourage feedback from the person receiving support, their family and the companion. Where consent has been provided, families can also receive agreed updates.
Circumstances Change
We review arrangements with care
Companionship should never feel forced.
Take the first step