Our Companions
The Right Person Matters
Inviting someone into the life — and sometimes the home — of an older person requires trust. We take that responsibility seriously.
SAATH companions are selected not only for what they can do, but for who they are.
Patience
Warmth
Reliability
Good judgement
Respect
Recruitment & Checks
Our recruitment process includes appropriate checks
- Identity verification
- Right-to-work checks
- References
- DBS checks appropriate to the role
- Interview and suitability assessment
- Safeguarding awareness
- Induction and service training
- Clear professional boundaries
- Confidentiality and data protection awareness
Safeguarding
The safety and dignity of older people are central to SAATH. Companions receive guidance and training on recognising and reporting safeguarding concerns. They are expected to understand professional boundaries and know when something should be reported or escalated.
Cultural & Language Matching
For many older people, being able to speak naturally in a familiar language can completely change the quality of a conversation. Where possible, we consider language and cultural preferences when matching companions. Depending on companion availability, this may include languages commonly spoken within London's diverse communities. We also recognise that cultural compatibility is not simply about ethnicity or language. Personality, interests, values and communication style matter too.
Consistency Matters
Where possible, we aim for continuity so that an older person can build familiarity with the same companion rather than repeatedly meeting someone new. Over time, that familiarity can turn a scheduled visit into something genuinely meaningful.
Professional Boundaries
SAATH companions are companions — not carers, nurses, cleaners or financial advisers. Clear boundaries protect both the older person and the companion and help maintain a safe, respectful relationship.
Safety and Dignity
Any concern about the safety or wellbeing of an older person is taken seriously. SAATH has safeguarding procedures for reporting, recording and escalating concerns appropriately.
Take the first step
Find Out How SAATH Works
See how we get to know each person, match a companion and introduce them gently.